Australia Safety And Compliance

Slowdown should stay clearly in the general wellbeing lane unless the team chooses to pursue a formal digital mental health path.

Useful Australian references:

• the Australian Government describes digital mental health services as an important part of support and points to the National Safety and Quality Digital Mental Health Standards;
• the Australian Commission says the Digital Mental Health Standards aim to improve quality and protect users from harm;
• Medicare Mental Health explains the standards in user-facing language;
• the TGA digital mental health device rules help providers understand when a digital mental health product may have regulatory obligations;
• eMHPrac maintains a practitioner-oriented directory of Australian evidence-based digital mental health services and resources.

Practical safety implications:

• keep intended use as general wellbeing and self-reflection;
• avoid symptom scoring that looks diagnostic;
• avoid claims about treating anxiety, depression, insomnia, trauma, or panic;
• keep crisis language visible and plain;
• if high-risk language is detected, stop normal recommendation flow and show local emergency/crisis options;
• make privacy, export, and delete controls obvious;
• avoid dark-pattern streaks that shame users into returning.